How Blockchain Recovery collects, uses, retains, and protects personal information. Handled in accordance with applicable Canadian privacy law.
This privacy policy describes how Blockchain Recoverycollects, uses, retains, and protects personal information. Personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy legislation where applicable.
We collect personal information that you voluntarily provide, including:
We do not request and do not wish to receive private keys, seed phrases, or wallet credentials. Please do not share these with us at any stage.
Personal information is used only to:
We do not sell personal information. We do not share personal information with third parties except as required to deliver agreed engagements or as required by law.
We retain engagement records for a reasonable period consistent with professional practice and applicable record-keeping requirements. Records are securely destroyed or anonymized when they are no longer required.
Information is handled under confidentiality protocols and circulated only within the small number of personnel directly involved in a matter. We use secure channels for sensitive material and apply reasonable organizational, technical, and physical safeguards appropriate to the sensitivity of the information.
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. We will respond to legitimate requests within a reasonable time. Some exceptions apply, for example where retention is required by law or necessary to establish, exercise, or defend a legal claim.
To exercise privacy rights or to ask any privacy-related question, contact us at support@blockchainrecovery.ca. For general inquiries, see the contact page.
This policy is general in nature and does not constitute legal advice. For definitive legal guidance, please consult qualified counsel.